“We thought everything was fine, until our best people started leaving.”

That’s what the Head of People told us during our first meeting.

On the surface, their company looked healthy:

High engagement survey scores
Good Glassdoor reviews
Competitive compensation
Friendly leadership

But beneath the surface, something was off:
Turnover in high-potential teams was rising.
Managers were not reporting burnout yet more and more people were on sick leaves, more often.
And innovation had slowed to a crawl.

That’s when they brought in Quintaum.

The Challenge: "We’re Doing All the Right Things… So Why Isn’t It Working?"

The company had:

Monthly all-hands meetings
Mental health resources, with additions of group meditations and weekend workshops
A strong onboarding experience
An open-door leadership policy

Still, people were quietly disengaging. Talented team leads were leaving. And middle managers were caught in the crossfire, pressured to motivate teams they didn’t fully understand.

The leadership team needed clarity. Not just more data, but meaningful insight.

What Quintaum Measured

We helped them measure what was actually happening inside teams. As a part of our diagnostic, we measure the employee emotions that help with understanding the workplace from the inside out.

We focused on:

Trust and safety - Do people feel safe speaking up?
Leadership clarity - Do leaders provide direction and purpose?
Energy and emotional tone - Are teams energized or drained?
Perception gaps - Do leaders and their teams see things the same way?

What We Found (And What Surprised Them)

Here’s what the data revealed:

Some teams were thriving, but others were silently suffering

A few departments showed high energy, trust, and alignment. But others felt isolated and unclear, even though they never raised concerns openly.

There was a growing gap between middle managers and executives

Managers didn’t feel empowered. They felt caught between top-down expectations and ground-level friction, but didn’t want to seem negative, so they kept quiet.

Feedback was “safe” but not honest

People didn’t trust that raising issues would lead to change. So they smiled in surveys, nodded in meetings, and started updating their résumés.

The Turning Point: Honest Insight → Real Conversations

With Quintaum’s diagnostic, the leadership team got more than just scores. They saw:

Specific feedback from teams and departments
Where misalignment was hiding
Where clarity, trust, and energy needed repair

And most importantly: they knew where to start.

What They Changed

Within 6 weeks, they:

Ran facilitated team discussions around key insights
Gave middle managers tools and language to lead better conversations
Shifted performance reviews to focus on **trust, clarity, and energy**
Paired leaders with coaches based on the biggest perception gaps

The Result: A Culture That’s Real And Not Just Reported

By week six:

Internal trust scores had increased significantly
Two key leaders who were considering leaving re-engaged and stayed
The innovation pipeline started growing again, because people felt safe to speak freely again

Six months later, their voluntary turnover dropped 28%, and they’re now using Quintaum as part of their leadership development program.

Takeaway: Culture Doesn’t Collapse Loudly. It Fades Quietly.

If your people seem "fine" but you're losing energy, clarity, or key talent, it’s time to look deeper.

You don’t need another engagement survey.
You need insight into how people are actually experiencing leadership and teamwork.

Curious what Quintaum would reveal inside your team?
Learn more about our solutions today.

Case Study: How One Company Transformed Its Culture in 6 Weeks with Quintaum